TBUK Increased Trainings to Branches

Training on Customer Periodic Reviews

Financial Crime Department has conducted an interactive training to the frontline and KYC Analysts of all 3 branches (London, Harringay and Palmers Green Branches) in Apr and May to highlight the major areas that they need to do when performing Customer Due Diligence (CDD) periodic reviews with our Customers. In the sharing session, we went through the key concepts of CDD, the handling of ID&V, the purpose of KYC and case study which was an in-depth and practical sharing among the teams. Frontline and KYC Analysts had also shared about the difficulties and hiccups that they encountered during the CDD review journey. For ongoing basis, both 1^st Line and 2^nd Line will continue to work together when there is any query related to CDD reviews.

UK GDPR and Data Protection Trainings at TBUK

With increased focus on First Line trainings, Richard Lumley (Chief Risk Officer) and Elif Atabey (Risk Officer), conducted GDPR Data Security Awareness trainings across the TBUK Team, with an additional session scheduled for the 14^th of June.

GDPR and Data Protection trainings are crucial to ensure compliance with legal regulations, protect sensitive customer data, and minimise the risk of data breaches or mishandling. These key trainings area aimed to equip the teams with the necessary knowledge and skills to handle personal data responsibly, which enable informed decisions regarding data protection, privacy, and security in day-to-day operations.